Room Attendant

Job Purpose

As Room Attendant with Long Beach Lodge Resort, you have an opportunity to meet and exceed our valued guest expectations by ensuring that guest rooms and public spaces are clean and properly presented at all times.

Duties and Responsibilities

• Consistently offer professional, friendly and engaging service
• Cleaning and turning over of our lodge rooms and cottages in keeping with the company's high standards of a luxury property
• RA's may be asked to perform other cleaning duties such as public spaces, washrooms, and laundry
• Stock and sort supplies
• Document all maintenance issues
• Vacuum, clean, dust and polish guest rooms
• Make beds, change sheets, remove and replace used towels and toiletries
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets) as required

Qualifications

• A secondary school diploma is preferred
• Previous housekeeping experience
• Excellent communication skills required
• Attention to detail
• Excellent customer service skills
• Previous property management system experience is an asset

Working conditions

Flexible, must be willing to work a variety of hours, including days, nights as well as weekends and holidays based on the business needs

Physical requirements

• Constant standing and walking throughout shift for up to 8 hours
• Physically fit; frequent lifting and carrying up to 50 lbs
• Kneeling, pushing, pulling, lifting
• Occasional ascending or descending stairs

Reporting

This position reports to the Housekeeping Manager

Applications:

Qualified applicants should submit cover letter, resume and references to housekeeping@longbeachlodgeresort.com